Returns & Exchanges
At KidKraft, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding the perfect fit for your child is always stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unwashed and unworn garments back into their original packaging, ensuring all labels and hangtags are securely attached.
- 3.Print and Ship
Download and print your prepaid shipping label, affix it to the outside of your parcel, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
